Privacy Policy

Effective Date: 12-06-2025

Welcome to Raapi Kolhapuri (“we”, “our”, or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing addresses

b. Payment Information

We do not store your credit/debit card or net banking details. All payments are securely processed by Razorpay, our third-party payment gateway, in compliance with applicable PCI-DSS standards.

c. Technical Information

• IP address
• Browser type and version
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process your orders and deliver products
• Provide customer support and respond to inquiries
• Send order confirmations, tracking updates, and promotional offers (you can opt out anytime)
• Improve website performance, user experience, and service offerings
• Ensure transaction safety and prevent fraudulent activity

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Razorpay for secure payment processing
• Logistics/Courier companies for product delivery
• Web hosting, analytics, and support service providers

4. Cookies

We use cookies and similar tracking technologies to:

• Maintain user sessions
• Track site usage and analytics
• Offer a personalized shopping experience

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement reasonable physical, electronic, and managerial safeguards to protect your data. All payment data is encrypted and processed via secure SSL connections.

Our website is hosted on secure servers and follows best practices for data protection.

6. Your Rights

You can:

• Access the personal data we hold
• Request corrections or deletions
• Withdraw consent or opt-out of communications

To exercise these rights, contact us at [Insert your support email].

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices. Please review their policies independently.

8. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised “Effective Date.”